HELP CENTER

FAQs

SHIPPING

🌙 Where are you located?

🌙 Do you ship internationally?

🌙 How much is shipping?

🌙 What is your processing time?

🌙 How long will it take for my order to arrive?

🌙 How can I track my order?

ORDER HELP

⭐ I placed multiple orders--can shipping be combined?

⭐ Can I put my order on hold to be shipped later with a future order?

⭐ I made a mistake with my order! How can I fix it?

⭐ I didn't receive an order confirmation email after placing my order?

⭐ What is your return policy?

⭐ My package says "delivered" but I didn't receive it? Help!

INSURANCE

🌙 Do you offer package insurance?

🌙 How does insurance protect my order? + DEADLINES

OTHER

⭐ What is the difference between standard grade, b-grade, and seconds grade pins?

⭐ Will -insert item here- restock?

⭐️ Can I open a group order for your items?

⭐️ What is your resell policy?

⭐ How do I contact you?

⭐ Photography

⭐ Germany - Verpackungsgesetz (LUCID Packaging Register)